Make sure your email is genuine

Please be aware that some emails received by residents regarding late payments are not from the council. If you are unsure, you can check your online account, pay online or contact us. Learn more on these types of emails at National Cyber security.

Apply for a Council Tax exemption for student halls of residence

Student halls of residence are exempt from Council Tax if the accommodation is one of the following:

  • owned or managed by an educational or charitable organisation
  • subject to an agreement which enables an educational establishment to nominate the majority of student residents

The accommodation must be provided mainly for students.

Evidence required

You will need to submit written confirmation from the establishment that owns or manages the halls of residence to show that the criteria have been met.

Apply for an exemption

Apply by emailing [email protected] with your details and the evidence above.