Texts and emails from us about late payments

We will be texting or emailing residents who are late paying their Council Tax. This communication is genuine but if you’d like reassurance you can log in to check your online account or pay online. There is no need to contact us if you've already paid.

Apply for a Council Tax discount if you're here under the Homes for Ukraine scheme

You will be entitled to a 50% discount from your Council Tax if all of the following apply, you're:

Apply for a discount

To apply for a discount, email [email protected] and include the:

  • address of the property
  • date you moved in
  • date the tenancy started
  • full name of all adults at the property

After you've applied

After you've applied, we'll check that you are here under the Homes for Ukraine scheme and will issue you with an updated bill.

If you're on a low income, you can check if you're eligible for more money off your Council Tax.