Benefits, debt and money advice
Help paying your Council Tax
It's important to contact us as soon as possible to avoid any delays in receiving a reduction.
Help paying your rent
You could get benefits to help pay your rent if you're:
- on a low income
- claiming other benefits
Find out more about Universal Credit, Housing Benefit and how to claim.
If you already claim Universal Credit or Housing Benefit but need extra help to pay your rent or Council Tax, you can apply for a Discretionary Housing Payment (DHP) or discretionary award.
We also offer housing debt advice.
Our Helping Hand Team may be able to secure a grant to help pay your rent arrears.
If you're currently claiming Universal Credit or Housing Benefit, the team can only make a grant application on your behalf if:
- you've applied for Discretionary Housing Payment (DHP)
- you know the outcome of your application
For more information about grants contact the Helping Hand Team.
If you're at risk of homelessness
If you can't pay your rent and you're at risk of homelessness see Help if homeless or at risk of homelessness.
Help with new or existing benefits claims
If you're unemployed or you’re not earning enough money to support you or your family, you may be entitled to financial benefits.
If you receive Department for Work and Pensions (DWP) benefits and need help with your current benefits or new claims visit:
If you receive council benefits and need help with current or future benefits visit:
For help with applying for Universal Credit visit:
- Department for Work & Pensions or call 0800 328 56 44
- Citizens Advice - Help to Claim or call 0800 144 8444
For information about Pension Credit and how to claim, see our advice on claiming Pension Credit.
Help paying your mortgage
If you're struggling to pay your:
- mortgage arrears
- other large debts
If you can't pay your mortgage and you're at risk of homelessness see Help if homeless or at risk of homelessness.
Further debt and money advice
If you're worried about debt it’s important to talk to someone who can help you manage your finances and resolve any debt-related issues.
Our housing debt advice information explains more about priority debts and how to deal with them.
Citizens Advice Bucks offers:
- detailed free advice on managing your money
- short-term financial help
Other organisations who can help with debt and money problems are:
- Money Helper - free and impartial help with money issues, backed by the government
- StepChange - a charity that offers free online debt support
For more help in dealing with debt, you can check out the below video series from Citizens Advice Bucks: