Accessibility statement for online payments

This accessibility statement applies to the Pay360 payments website.

This website is run by Pay360 and we provide payments services to merchants. The website that you see is made up of our payment forms embedded within the merchant’s own website branding.

Therefore, most of this accessibility statement applies to the central form contents of the webpages only.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • view the page in an accessible colour contrast
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

Non accessible content

The content listed below is non-accessible for the following reasons.

  • Some links to 3rd party payment plugins do not fully comply with HTML validation (for example, Visa Checkout). These links are outside of Pay360 control.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact: [email protected]

It would be helpful if your report contained the following:

  • the URL (web address) of the page that you are having difficulties on
  • how you are accessing the site, for example on a phone, laptop, tablet or other mobile device
  • which browser you are using, for example Firefox, Internet Explorer, Chrome, Microsoft Edge, Opera or Safari
  • a description of the problem or a screenshot

Technical information about this website’s accessibility

Pay360 is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant: some parts of the content do not fully conform to the accessibility standard with the Web Content Accessibility Guidelines version 2.1 AA standard, as noted above.

Preparation of this accessibility statement

This statement was prepared in June 2021. The testing was carried out by the Pay360 Quality Assurance team.