Hot weather

The weather is exceptionally hot. View guidance on conserving water and staying safe in hot weather and what to do if you see someone sleeping on the streets on Severe Weather Emergency Provision (SWEP).

Bin collections will start from 6am on 30 June and 1 July

Due to the hot weather, we'll start collecting bins from 6am on Monday 30 June and Tuesday 1 July. If your bin is due for collection, make sure you put your bins out the night before or no later than 6am on the day of collection.

Pay for us to empty a contaminated bin

If you put incorrect waste in your bin or recycling container, our collection crews will be unable to take it as part of your normal household collection.

We refer to these bins as 'contaminated'.

If your bin is contaminated, our crew will leave a notice on the bin or container to tell you.

What to do if your bin is contaminated

If your bin or recycling container isn't collected because of contamination, you have 2 options:

  1. Remove the incorrect items (check what you can put in your bins) and put your bin or container out on the next scheduled collection day.
  2. Pay us to collect the contaminated bin or container on the next scheduled collection day.
  3. Arrange a private waste collection by a licensed waste carrier.

If items are unsuitable for household collection or too large to fit in your bin, consider taking them to a household recycling centre or use our bulky waste collection service.

Pay us to empty the bin

The service costs £100 per bin.

Pay now

After you've paid

Once you've paid, we will collect your contaminated bin or container within 10 working days.

You should make sure your bin is accessible at the normal collection point.

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