Report a missed bin collection
Residents in the South of Buckinghamshire
We are experiencing issues with this form and you cannot report a missed bin at this time. This is also for our phone service. Former Aylesbury Vale District Council area residents are not affected. To report a missed bin, complete our contact us form and select the missed collection category.
The quickest way to report a missed bin is by telling us online.
Your online report will be passed immediately to our collection crew to rearrange your collection.
You'll need to leave your bin out for when our collection crew returns. This is usually within 2 working days.
Before you start
Before reporting a missed bin you should:
If you've already reported it
If you've already reported a missed collection, you do not need to report it again. Leave your bins out so that we can collect them over the coming week.
Report it online
You need to report a missed collection online within 24 hours of your scheduled collection day.