Replace a lost or damaged school bus pass
You can request a replacement bus pass online. It costs £16.
Your school may give you a temporary 5-day bus pass for free while you wait to get your replacement pass. Contact your school's reception to request a pass.
Before you start
You'll need:
- your customer reference number - this is a 6 digit number you can find on emails or letters from us
- a credit or debit card