Planning Enforcement and Monitoring Plan

Last updated: 9 September 2021

12. Service provision

12.1 Everyone (including those reporting an alleged breach and persons suspected of a breach) will receive the same standard of courteous and impartial professional service at all times.

12.2 We will hold your personal details in the strictest confidence in line with GDPR requirements.

12.3 Where we identify a breach of planning control the council will contact the owner/occupier and state clearly the alleged breach that has occurred, the options available and timescales to resolve it.

12.4 Throughout the enforcement case, we will be open to meaningful negotiations to remedy a breach even after formal action has been commenced.