Contact taxi licensing

Contact the taxi licensing team if you need support with:

  • queries or problems with your current licence
  • applying or renewing your licence
  • general advice about your rights as a driver or operator

Report an accident as a driver

Report a safeguarding concern as a driver

If you're the driver and you witness a welfare incident, you can report an incident or view more information on safeguarding.

Make a complaint

If you've been a passenger in a taxi or private hire vehicle and had problems, including being charged the wrong fare, abusive behaviour or dangerous driving, you can make a complaint.