Scam text and WhatsApp messages

We're aware of scam messages being sent to some residents, asking for parking fines to be paid and giving deadlines to pay by. We do not request payment by text message or WhatsApp. You can report scam messages to the National Cyber Security Centre.

Pay a fine for a moving traffic offence (PCN)

Moving traffic offence fines, legally known as a penalty charge notices (PCNs), are charged at 2 rates depending on how serious they are:

  • £70 higher charge
  • £50 lower charge

You will get a 50% discount if you pay the fine within 21 days of the date it was served to you.

For parking fines, view pay a parking fine (PCN) instead.

How to pay

To pay a PCN, you will need:

  • your vehicle registration number (also known as a number plate, licence number or licence plate)
  • the 10 character reference number printed on your PCN
  • a debit or credit card to make the payment (payments cannot be made using an American Express card)

We're aware of scam messages being sent to some residents, asking for parking fines to be paid and giving deadlines to pay by. We do not request payment by text message or WhatsApp.

You can report scam messages to the National Cyber Security Centre.

Pay online now

Alternatively, you can pay by phone on 0333 121 0031.

If you have lost your fine reference number

If you lose your PCN fine reference number, contact the parking team and let us know:

  • your vehicle registration number (also known as a number plate, licence number or licence plate)
  • the date the PCN was issued
  • details on where you were parked when the PCN was issued

Privacy

See our privacy notice for details on how we use your information.