Reporting bus problems
Most bus services in Buckinghamshire are run commercially and are not contracted by us.
We have the legal right to arrange bus services that are not profitable but are considered essential for the public.
Contact information
Bus routes that we arrange are shown on our bus timetables. You can contact the Public Transport team if you have a problem with a bus route that we arrange.
Contact the bus company to make a comment or complaint regarding a commercial bus route, including:
- bus punctuality
- driver behaviour
- condition of vehicles
If you're unsatisfied by the response, you can request an independent review (bususers.org).
Arriva the Shires
Beaconsfield Community Bus
Telephone: 01494 672 987 (Beaconsfield Advisory Centre)
Email: [email protected]
Carousel Buses
Website: www.carouselbuses.co.uk
First
Website: www.firstbus.co.uk
Langston & Tasker
Telephone: 01296 730 347
Oxford Bus Company
Website: www.oxfordbus.co.uk
Red Eagle
Website: www.redeagle.org.uk
Redline Buses
Website: www.redlinebuses.com
Red Rose Travel
Website: www.redrosetravel.com
Risborough Area Community Bus
Website: www.racb.co.uk
Stagecoach
Website www.stagecoachbus.com
Star Travel
Telephone: 01296 422 225
Email: [email protected]
Thames Valley Buses (formerly Courtney Buses)
Website: www.thamesvalleybuses.com
Winslow Community Bus
Website: www.winslowbus.com
Vale Travel
Website: www.valetravel.net
Z & S Transport Ltd
Telephone: 01296 415 468
Email: [email protected]
If you have a problem or concern about bus routes arranged by the council, you can contact the public transport team.
You can let us know if you spot:
- stop or shelter damage
- problems with an electronic or paper timetable display
- illegal parking at a bus stop
Find out how to report a problem with a bus stop.
Transport users groups are:
- independent groups that hold public meetings
- for passengers to discuss and raise any public transport issues
- to help improve public transport in the area
The list below shows some of those in Buckinghamshire and nearby.
Chesham and District Transport Users Group
Alan Wallwork (Secretary)
Telephone: 01494 775 286
Website: https://cdtug.uk/
Email address: [email protected]
Marlow - Maidenhead Passengers' Association
Website: www.mmpa.org.uk
Milton Keynes Bus Users Group
Telephone: 01908 886 497
Email: [email protected]
The Treasurer
MKBUG
19 Cumbria Close
Bletchley
Milton Keynes
MK3 7EL