What to do if you have a noisy neighbour or business
If you're experiencing a noisy neighbour, try to contact them at the earliest opportunity about the issue before reporting it to us.
This is often the best way to resolve a problem.
Speak or write to your neighbour
You should try speaking to whoever is making the noise, whether it’s from someone's home or a business, as they may not realise they are causing a problem.
You could also try writing them a letter - you can use our letter template if you’re unsure what to write
Resolving neighbour disputes
You may want to consider contacting Mediation Bucks who offer a free service to assist in resolving disputes between neighbours.
You can find further information about resolving neighbour disputes on GOV.UK, including how you can take action through the courts.
If you're a Housing Association tenant
If you’re a Housing Association tenant, you should speak with your Housing Association in the first instance.
Noise from licensed premises
If you’re experiencing noise from licensed premises, such as pubs or restaurants, and feel that the licence conditions have been breached, you can report this to us online.
Noise from business premises
If you’re experiencing noise from business premises and feel that it is unreasonable you can report this to us online.
When to speak to us
We can only take legal action to stop or prevent noise if the noise:
- is ongoing
- is typically prolonged when it happens
- directly affects you at your property
There are some situations where we will be unable to progress an investigation. These are:
- issues due to poor sound insulation
- ordinary day-to-day domestic living noises, such as washing machines and children playing
- businesses who are taking reasonable steps to manage noise
- aircraft noise
- road traffic noise
How we may be able to help
Once we’ve received your report, we’ll review the information to see whether we can investigate further.
Investigations and any enforcement action will be considered on a case-by-case basis. As such, the investigating officer will determine the most appropriate course of action.
Report a noise issue
As this is a legal process, we’ll require good evidence of the noise you’ve been experiencing. Without this, it’s unlikely that we’ll be able to investigate on your behalf.
Before you make a report, you should think about whether you would be prepared to give evidence in court. You should also be aware that any formal reports may need to be declared in the future.
To report a noise issue, select your local area.