Make sure your email is genuine

Please be aware that some emails received by residents regarding late payments are not from the council. If you are unsure, you can check your online account, pay online or contact us. Learn more on these types of emails at National Cyber security.

Report a change of tenants to the Council Tax team

If you are a landlord or managing agent, you can tell us if there has been a change in tenancies online.

You will need to provide:

  • your details
  • the landlord or managing agent's details (if applicable)
  • the tenant's full name
  • the property address or account number
  • the tenant's forwarding address if known

To tell us about a change of tenants you will need to select 'Tell us if a tenant has moved house' at the bottom of the page once on our customer portal.

Report now