Hot weather

The weather is exceptionally hot. View guidance on conserving water and staying safe in hot weather and what to do if you see someone sleeping on the streets on Severe Weather Emergency Provision (SWEP).

Make sure your email is genuine

Please be aware that some emails received by residents regarding late payments are not from the council. If you are unsure, you can check your online account, pay online or contact us. Learn more on these types of emails at National Cyber security.

Amend your Council Tax Direct Debit

Use this service to amend your Council Tax Direct Debit:

  • amount
  • payment date (1st, 5th, 10th, 15th, 20th or 25th of the month)
  • bank details
Amend now

You can also sign up for paperless billing in your online Council Tax account.

Changing the frequency of your Direct Debit

You can change your Direct Debit payments from 10 monthly payments to 12 monthly payments to help spread the cost out across the year.

Contact us to request to pay 12 monthly.

Cancel your Direct Debit

You will need to cancel your Direct Debit through your bank or building society.

If you have cancelled your Direct Debit, you can find out about other ways to pay your Council Tax.

Contact the Council Tax Team

If you are unsure of anything or can't find what you're looking for, contact the Council Tax Team.