Make sure your email is genuine

Please be aware that some emails received by residents regarding late payments are not from the council. If you are unsure, you can check your online account, pay online or contact us. Learn more on these types of emails at National Cyber security.

Claim a Council Tax refund

If you have received a bill that shows a credit on your Council Tax account, we can refund the money back to your bank account.

Make a claim

Complete our online form to claim your refund.

Once we've received your request, our council tax team will check the information and our finance team will send you the refund. In busy periods, this can take up to 28 working days.

Claim now