Health and Safety Enforcement Policy

Last updated: 4 October 2023

Appendix 1, Service Standards

Our Commitment

  • We will give you verbal feedback at the end of each inspection and aim to give you written confirmation either at the time of the inspection or within 5 working days.
  • We aim to respond to any request to the department within 3 working days. All correspondence is reviewed shortly after receipt to determine the type of response required and if it relates to something which must be dealt with as a priority. We will always provide a contact name, email and number if requested

What to do if you are unhappy with the service?

The Council has a Corporate Complaints Procedure which can be found at:

Give feedback on our services

These pages explain how to make a complaint against any Council Service.