The weather is exceptionally hot. View guidance on conserving water and staying safe in hot weather and what to do if you see someone sleeping on the streets on Severe Weather Emergency Provision (SWEP).

Health and Safety Enforcement Policy

Last updated: 4 October 2023

Appendix 1, Service Standards

We will give you verbal feedback at the end of each inspection and aim to give you written confirmation either at the time of the inspection or within 5 working days.
We aim to respond to any request to the department within 3 working days. All correspondence is reviewed shortly after receipt to determine the type of response required and if it relates to something which must be dealt with as a priority. We will always provide a contact name, email and number if requested

The Council has a Corporate Complaints Procedure which can be found at:

These pages explain how to make a complaint against any Council Service.