High call volumes

We are currently experiencing high call volumes. If your request isn't urgent, please complete our contact form and we will get back to you as soon as possible.

Phoneline unavailable

Our contact number for raising concerns about an adult or to report abuse, is currently unavailable. Instead, you can call us on 01296 387021 to speak to the adult social care team.

Emergency contacts

If there is an emergency and it's not a matter for the emergency services (999), then you can call us out of hours. 

Social care emergencies

Housing emergencies

If you have a housing related emergency, please contact us.

  • For the Aylesbury and Wycombe areas please call 0800 999 7677 - follow the prompts to speak to one of our officers for advice and assistance.
  • For the Chiltern and South Bucks areas please call 0207 093 6443 - your details will be taken and passed to an out of hours duty officer to call you to further discuss your situation and offer appropriate advice and assistance.

Roads and pavements

Call us to report flooding or a problem on roads and pavements that you feel is unsafe and needs to be dealt with as an emergency: