The weather is exceptionally hot. View guidance on conserving water and staying safe in hot weather and what to do if you see someone sleeping on the streets on Severe Weather Emergency Provision (SWEP).

Emergency contacts

If there is an emergency and it's not a matter for the emergency services (999), then you can call us out of hours.

To report abuse: 01296 387021
Out of hours emergency contact call: 0800 9997 677

Housing emergencies

If you have a housing related emergency, contact us on 0800 999 7677 and follow the prompts to speak to one of our officers for advice and assistance.

Roads and pavements

Call us to report flooding or a problem on roads and pavements that you feel is unsafe and needs to be dealt with as an emergency:

In office hours: 01296 382416
Out of hours: 01296 486630

Emergency contacts

Social care emergencies

Housing emergencies

Roads and pavements