Other ways to contact us
Virtual Assistant
Access our Buckinghamshire Council Virtual Assistant using the icon in the bottom-right of your screen.
Our Virtual Assistant can help with the majority of enquiries and point you towards the right information 24/7.
If the Virtual Assistant can't help with your enquiry, for example you need personal support, you can ask to speak to a Customer Service Advisor who will be able to talk to you during council opening hours.
Online form
Contact us using our general enquiries contact form.
By phone
Our phone lines are busiest on Mondays. If your call is not urgent you may prefer to call later in the week.
If you can't contact us online, call us on 0300 131 6000.
The line is open:
- Monday to Thursday 9am to 5:30pm
- Friday 9am to 5pm
We are closed on bank holidays.
If you can't hear or speak on the phone we provide a text relay service: 18001 0300 131 6000
In person
You're able to get support with accessing online forms and computers by visiting us in person.