Registering for a My Buckinghamshire account

My Buckinghamshire is a customer account system launched in 2024 to replace the previous district and county systems.

You can use a 'My Buckinghamshire' account to:

• keep a record of your requests to the council
• save your progress, if you want to return to a form later
• check your account for any updates

If you're registering for an account for the first time, you’ll need to enter your details and activate your account when we send you an email.

1. Visit the My Buckinghamshire website.
2. Go to the Register link at the top of the screen.

1. Enter your details on the 'Register' page.
2. Enter your email address.
3. Enter your first and last name.
4. Create a unique password.
5. Agree to our terms and conditions and select 'Continue'.

1. You’ll see a screen titled ‘Further information’.
2. Enter your phone number with no spaces.
3. Enter your postcode and select ‘Find’.
4. Select your address from the drop-down menu.
5. If your address is not showing, select ‘Address not found’ and enter your address manually.
6. If you’re registering as part of a business, select ‘I am part of an organisation’.
7. Select ‘Continue’.

1. Tick the box next to ‘E-news’ if you’re happy to be sent email updates.
2. Select ‘Continue’ to complete your registration.

1. We’ll send an email to the address you provided. If you do not see it, check your spam or junk folders.
2. To activate your account, you can either:
   1. enter the 4 digit activation code sent in your email onto the 'activate your account' screen and select the 'continue' button
   2. click the 'Activate' link sent in the email sent to you
3. Your account is now activated. If you see an 'Register Error' message, check the code you entered and try again.