If your bin is scheduled to be collected on Tuesday, we'll start collections from 6am. This is due to the hot weather and our commitment to the safety of the teams. Leave your bins out the night before or no later than 6am on the collection day.

Garden Waste Collection Service Terms and Conditions

Last updated: 1 April 2024 Download the Garden Waste Service Terms and Conditions (pdf, 273.8 KB)

Where and when your garden waste bin should be available for our collection

Your garden waste bin must be presented at a safely accessible/clearly visible location at the boundary of your premises and the public highway (or a private road which we service) without causing an obstruction to the pavement or highway.

Your garden waste bin must be presented by 06:30am on the day of collection but no earlier than 5pm the previous evening.

If your garden waste bin is not available for collection by 06:30am on the day of collection, we will not return to your premises to empty your garden waste bin until your next scheduled collection, if you have presented it on time.

Your garden waste bin must be recovered to your premises as soon as possible after the collection has taken place.