If your bin is scheduled to be collected on Tuesday, we'll start collections from 6am. This is due to the hot weather and our commitment to the safety of the teams. Leave your bins out the night before or no later than 6am on the collection day.

Garden Waste Collection Service Terms and Conditions

Last updated: 1 April 2024 Download the Garden Waste Service Terms and Conditions (pdf, 273.8 KB)

If you move

If you move out of your premises and don’t advise us you will still be responsible for the garden waste bin, should it become damaged, lost or stolen.

If you move between addresses in Buckinghamshire area, leave any garden waste bins at your old address and contact us to ask for a new one to be delivered to your new address.

You can do this either by:

filling in our online moving form
calling our Customer Services Team on 0300 131 6000