Collecting your taxi licence
We will email you when your licence items are ready to be collected.
Where to collect your licence
When you collect your items, bring the email with you. You can show us the email:
- on your phone or device
- as a printed copy
We'll also need ID documents and other evidence if you're collecting a vehicle or driver licence.
Bring the email and other documents to:
Buckinghamshire Council
The Gateway
Gatehouse Road
Aylesbury
Buckinghamshire
HP19 8FF
When you can collect your licence
| Day | Time |
|---|---|
| Mondays, Wednesdays and Fridays | 10am to 12pm |
| All other days | Closed |
There are some revised collection days and times over May 2024.
May 2024 revised collection days
| Day | Time |
|---|---|
| Monday 6 May | Closed (Bank Holiday) |
| Tuesday 7 May | 10am to 12pm |
| Wednesday 8 May | 10am to 12pm |
| Thursday 9 May | No collections |
| Friday 10 May | 10am to 12pm |
| Day | Time |
|---|---|
| Monday 27 May | Closed (Bank Holiday) |
| Tuesday 28 May | 10am to 12pm |
| Wednesday 29 May | 10am to 12pm |
| Thursday 30 May | No collections |
| Friday 31 May | 10am to 12pm |
What documents you need to bring
View which documents you need to bring:
If you are collecting a driver licence
Only the licence holder can collect a driver licence.
You will need to bring all of these original documents:
- Enhanced DBS Certificate
- Proof of Right to Work Documents (for example a passport)
- DVLA Driving Licence
- English language certificate
- a passport-sized photograph (unless you have uploaded a digital photograph)
- certificate of good conduct (if you uploaded a copy as part of your application)
If you do not bring the original documents, we cannot give you the licence.
If you are collecting a vehicle licence
A nominated person can collect your vehicle licence on your behalf.
You (or they) will need to bring your photo ID.
View the status of your application online, under the 'My History' menu of the relevant application form.
If you are renewing a licence
You will also need to bring the old plate and window card.
If you are surrendering a licence due to accident or enforcement
You will need to bring any supporting documents relating to the reasons for the surrender.