Collecting your taxi licence

We will email you when your licence items are ready to be collected.

Where to collect your licence

When you collect your items, bring the email with you. You can show us the email:

We'll also need ID documents and other evidence if you're collecting a vehicle or driver licence.

Bring the email and other documents to:

Buckinghamshire Council
The Gateway
Gatehouse Road
Aylesbury
Buckinghamshire
HP19 8FF

Day	Time
Mondays, Wednesdays and Fridays	10am to 12pm
All other days	Closed

From Monday 23 December 2024 collections will change to the following days and times:

From Monday 30 December 2024 collections will change to the following days and times:

View which documents you need to bring:

Only the licence holder can collect a driver licence.

You will need to bring all of these original documents:

Enhanced DBS Certificate
Proof of Right to Work Documents (for example a passport)
DVLA Driving Licence
English language certificate
a passport-sized photograph (unless you have uploaded a digital photograph)
certificate of good conduct (if you uploaded a copy as part of your application)

If you do not bring the original documents, we cannot give you the licence.

A nominated person can collect your vehicle licence on your behalf.

You (or they) will need to bring your photo ID.

View the status of your application online, under the 'My History' menu of the relevant application form.

You will also need to bring the old plate and window card.

You will need to bring any supporting documents relating to the reasons for the surrender.