Scam text and WhatsApp messages

We're aware of scam messages being sent to some residents, asking for parking fines to be paid and giving deadlines to pay by. We do not request payment by text message or WhatsApp. You can report scam messages to the National Cyber Security Centre.

Appeal a parking fine if you were parked in a loading place or bay during restricted hours without loading

There are some scenarios where appealing your parking fine (also known as a Parking Charge Notice or PCN) could be successful and some where you should consider paying instead.

Where it's unlikely an appeal would be successful

Your appeal will not be successful if your basis for appeal is that you have a Blue Badge.

A Blue Badge does not make you exempt if you are parked in a loading bay unless you are loading or unloading.

You can pay a PCN online.

Where your appeal may be successful

Appealing the PCN does not guarantee the PCN will be cancelled. Each case is reviewed individually on its own merit and in consideration of the circumstances.