Scam text and WhatsApp messages

We're aware of scam messages being sent to some residents, asking for parking fines to be paid and giving deadlines to pay by. We do not request payment by text message or WhatsApp. You can report scam messages to the National Cyber Security Centre.

Appeal a parking fine if you were parked or loading where a loading ban was in force

There are some scenarios where appealing your parking fine (also known as a Parking Charge Notice or PCN) could be successful and some where you should consider paying instead.

Where it's unlikely an appeal would be successful

You will need to pay the parking fine for parking or loading where a loading ban is in force, even if you:

  • have a Blue Badge (this is not an exemption)
  • were loading or unloading

You should pay for your PCN online.

If you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket or letter.

If you pay after 14 days, you pay the original penalty charge on the notice.

Where your appeal may be successful

Appealing the PCN does not guarantee the PCN will be cancelled. Each case is reviewed individually on its own merit and in consideration of the circumstances.