Scam text and WhatsApp messages

We're aware of scam messages being sent to some residents, asking for parking fines to be paid and giving deadlines to pay by. We do not request payment by text message or WhatsApp. You can report scam messages to the National Cyber Security Centre.

Appeal a parking fine

You can appeal a parking fine or parking ticket, legally known as a penalty charge notice (PCN), if you think:

  • the fine was given by mistake
  • there is a good reason why the fine should be cancelled

When to appeal a parking fine

Do not pay a PCN if you plan to appeal.

When you pay a parking fine, you accept that:

  • the PCN was issued correctly
  • you owe us money for breaking (contravening) parking regulations

Before you pay or appeal the PCN, you can check if your appeal is likely to be successful.

How to appeal a PCN

There are 3 ways to appeal a PCN, which must be followed in this order:

Help with your appeal

You can also read: