Claim for damage caused by roads or pavements

Report the problem on the road or footpath that caused the damage and obtain a reference number before making a claim.

Claim now

Your claim will only be successful if we have been proven to be negligent.

Public liability highways claims data

We are required to publish data showing the:

  • number of highways property damage claims received
  • number of those claims paid
  • total value of those paid out each year.

This data relates to all claims received with an incident date within each calendar year. This information is updated quarterly.

Year Total number of claims received Number of claims paid Total value of claims paid (£)
2019 846 52 107536.02
2020 935 38 43296.17
2021 915 78 57996.12
2022 356 6 2343.60