Library Flex rollout completed across Buckinghamshire’s main libraries

The innovative service, now in place at eight of the county’s main libraries, offers staffed support during busy periods, with self-service access available during quieter times.

Across all opening hours, including during Library Flex times, customers can borrow and return books, use computers and free Wi-Fi, print and photocopy documents, and make use of meeting rooms where available. Libraries also offer a warm, safe and welcoming space to study, work or simply connect with others in the community.

The Library Flex milestone was celebrated at a special event on 14 October, attended by Leader of the Council Steven Broadbent and Cabinet Member for Culture & Leisure Peter Brazier. The event also saw Steven Broadbent complete his own Library Flex induction, joining more than 2,000 residents who have already taken part in the training required to access libraries during unstaffed hours.

Library Flex enables library members aged 16 and over to use their local library outside of traditional staffed times, thanks to self-service technology and enhanced security measures including CCTV and alarms. Until now, inductions have been delivered in person, but a new online induction is now making it even easier for residents to get started.

From 1 October, Library Flex hours were extended further to offer greater access in the evenings and, at some locations, earlier in the day – ideal for students and anyone who prefers to visit outside of standard hours.

Steven Broadbent, Leader of Buckinghamshire Council, said:

“This is a great example of how we’re modernising services to meet the needs of our communities. Library Flex gives people more choice and convenience, while helping us deliver a sustainable library service for the future.”

Peter Brazier, Cabinet Member for Culture & Leisure, added:

“Our Library Flex service is helping us keep libraries open and accessible to more people, even in these financially challenging times. It’s already proving popular with residents of all ages, and we’re seeing strong uptake in the induction programme. By combining technology with community-led use, we’re creating a flexible model that supports both individual needs and wider community engagement.”

The eight libraries now operating under the Library Flex model are: Amersham, Aylesbury, Beaconsfield, Buckingham, Chesham, Hazlemere, Marlow and Princes Risborough.

The model has already been successfully adopted by other councils across England and was shaped by extensive public consultation in Buckinghamshire. Staff continue to be available during peak times, while unstaffed hours are supported by robust safety measures and community-led activities.

For more information, including opening hours and how to complete an induction, visit: buckinghamshire.gov.uk/libraries/library-flex-opening-hours