Council confirms new provider for civil parking enforcement services
Buckinghamshire Council has awarded a new contract with APCOA Parking (UK) Limited to deliver civil parking enforcement across the county for up to seven years.
The move supports the council’s Parking Strategy and will create a more reliable, consistent service that helps keep streets safe, accessible and fair for everyone.
Under the new arrangements, APCOA will run an intelligence-led service with Civil Enforcement Officers deployed where they are most needed, guided by an agreed Enforcement Plan that sets minimum service levels seven days a week. The service will be supported by modern tools, including unattended CCTV for added resilience and mobile cameras in ANPR-equipped (Automatic Number Plate Recognition) vehicles to target moving traffic and parking contraventions. Day-to-day car park maintenance and back-office administration will remain in-house with the council-led service.
Residents can expect a fully resourced, responsive operation, with APCOA bringing proven staffing capability, a strong approach to customer service and a clear focus on staff training and safeguarding. The provider’s mobilisation plan sets out a smooth transition to the new model, backed by robust risk management and the use of technology to improve monitoring and performance. Electric vehicles, e-mopeds and ANPR will help teams reach priority locations quickly and support effective parking management.
Steve Bowles, Buckinghamshire Council’s Cabinet Member for Communities, said:
“Good parking enforcement helps everyone – it keeps our roads safer, protects access for residents and businesses, and supports our towns and villages to run smoothly. Bringing APCOA on board means we can deliver a consistent, modern service right across Buckinghamshire, with the capacity and technology to focus on the places that need it most.”
He added:
“Parking income supports the wider transport network, including transport services, environmental improvements, parking operations and the upkeep of car parks. That helps us maintain a sustainable service that benefits the whole community.”
Kim Challis, Regional Managing Director at APCOA UK, said:
“We’re pleased to be partnering with Buckinghamshire Council to deliver a consistent and modern parking enforcement service across the county. By combining experienced officers with smart technology, we look forward to supporting safer, more accessible streets for residents, businesses and visitors.”
With the contract now awarded, preparations begin immediately. The new service is expected to go live on 1 June 2026, and the council will share further updates with residents in the spring.