Self guided support

• the first thing to do is to contact your GP practice
• your GP practice will organise an initial assessment and may refer you to a memory clinic for further assessment
• if you have not received a dementia diagnosis, you can still access support via our Dementia Support Service (DSS), which provides ongoing support

• the first thing to do is to contact your GP practice
• your GP practice will organise an initial assessment and may refer you to a memory clinic for further assessment
• if you have not received a dementia diagnosis, you can still access support via our Dementia Support Service (DSS), which provides ongoing support

• If you have been diagnosed following assessment at a Memory Clinic or GP practice, you will be offered post diagnostic support via the Dementia Support Service (DSS) – which can be accessed following a referral into the Dementia Connect hub
• A Dementia Adviser from Dementia Connect (Tier 1) will attempt contact within 3 working days of referral unless the person referred has requested otherwise
• If the person is then transferred to the DSS (Tier 2) the following criteria are in place:
  • Crisis Point/Urgent Invention required 2 days
  • Complex needs/outcomes 4 days
  • One to One support required 6 days
  • Home Visit required 6 days
  • Local Telephone Support required/requested 6 days

DSS will offer to support you directly and/or refer you to other services.

The first thing to do is to make a self-referral to the Dementia Support Service (DSS) via the DC hub who can then offer the appropriate support to meet your needs.

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