Free digital food vouchers for the school holidays

Over school holiday periods we provide free digital food vouchers to families with children eligible for:

If your family is eligible you will receive a letter containing a voucher code.

This scheme is funded by the government's Household Support Grant Fund, which was launched to give households and families additional support during the winter period up to 31 March 2023.

Unable to redeem the code

If you've received a letter from us and the voucher code is not working, you should:

  1. Visit Select Essentials
  2. Enter your 16-digit unique code

If this does not work you should complete the online contact form or call 0344 693 9901 (lines are open from 8am to 8pm from Monday to Saturday and 9am to 6pm on Sunday).

If you're still experiencing issues claiming your voucher, complete our voucher help form.

Not received the voucher

If you're eligible but have not received the letter with your child’s free digital food voucher code, you should complete the voucher help form.

We will review your request against the eligibility criteria and contact you within 5 working days.

If you don't hear from the Helping Hand Team after this time, call 01296 53 11 51.