Business rate relief and debt advice

Business rate relief is delivered through Buckinghamshire Council.

All businesses in the retail, hospitality and leisure sector are not required to pay business rates between 1 April 2020 and 31 March 2021. This includes:

  • shops
  • pubs
  • theatres
  • music venues
  • restaurants
  • sports clubs
  • village halls and bingo halls
  • estate agents and letting agents
  • registered nursery providers

This applies to all of these businesses regardless of their size or rateable value.

We have already adjusted business rate accounts and your business should have received an updated bill.

You do not need to apply but any retail, hospitality or leisure business or organisation that does not get an updated bill, but believes they should get relief, should contact their area office.

Rate relief for nurseries

The government has announced that individual local authorities can grant relief for Ofsted’s Early Years-registered provider nurseries. We will be using our discretion to award this relief.

Business rate support

We would strongly advise you to continue to pay your business rates if you possibly can. However, we would urge any business that is expecting to have difficulties in making their business rate payments to let us know so we can work through issues together in a sensible and practical way.

Debt recovery


We will continue to bill normally for the provision of goods and services. However, the raising of some invoices may be delayed in light of recent coronavirus announcements.

Financial support

We will do our best to support residents who find themselves in financial hardship through this period. If you find you are unable to afford your service or goods, please contact [email protected]

All queries will be looked into by the relevant service area, and they will contact you to see how they can help. We will also work with you to discuss repayment plans.

Find debt advice

Many organisations offer free confidential advice to customers to help them prioritise their debt, and some of these organisations can also arrange payment plans with creditors.

Trustworthy organisations include: