Business rate relief and debt advice

Business rate relief is delivered through Buckinghamshire Council.

All businesses in the retail, hospitality and leisure sector will not be required to pay business rates between 1 April 2020 and 31 March 2021. This includes shops, pubs, theatres, music venues, restaurants, sports clubs, village halls and bingo halls. It also includes estate agents and letting agents and registered nursery providers. This discount applies to all of these businesses regardless of their size or rateable value.

The expanded business rate retail relief is being automatically applied to business rate accounts and updated bills sent out.

No application is required but any retail, hospitality or leisure business or organisation that does not get an updated bill, but believes they should get relief, should contact their area office.

Will my nursery get a discount?

The government has announced that individual local authorities can grant relief for Ofsted’s Early Years-registered provider nurseries. Buckinghamshire Council will be using its discretion to award this relief.

I can’t afford my business rate payments – can you help me?

We would strongly advise you to continue to pay your business rates if you possibly can. However, we would urge any business that is expecting to have difficulties in making their business rate payments to let us know so we can work through issues together in a sensible and practical way.

Debt recovery questions

Will Buckinghamshire Council still be raising invoices?

Yes, Buckinghamshire Council will continue to bill normally for the provision of goods and services. However, the raising of some invoices may be delayed in light of recent coronavirus announcements.

What if I find myself in financial hardship as a result of coronavirus?

The council will do its best to support residents who find themselves in financial hardship through this period. If you find you are unable to afford your service or goods, please contact [email protected]

All queries will be looked into by the relevant service area, and they will contact you to see how they can help. The council will also work with you to discuss repayment plans.

Where can I get advice?

Many organisations offer free confidential advice to customers to help them prioritise their debt, and some of these organisations can also arrange payment plans with creditors.

Trustworthy organisations include:

Other local advice and support

For information around other local support available in Buckinghamshire, visit our local and government support for businesses page