Business rates system upgrade

We have completed the business rates system upgrade but there may still be some delays whilst we process our backlog of requests. Find out about the upgrade and what may have changed for you.

If you are having difficulty paying your business rates

If you are having difficulty paying your business rates, we can help you by:

  • spreading your payments over 12 months rather than 10, which means smaller monthly payments
  • coming up with a repayment plan that works better with your cash flow
  • checking if you can get a business rates reduction
  • putting you in touch with services that can give debt advice
Contact us for help to pay your business rates

Why you must pay your business rates on time

If you do not pay your business rates for a long time, we will send you a final notice demanding payment.

If this happens, you may no longer be able to pay your business rates in instalments. You may have to pay your yearly bill in one lump sum.

If we still do not get payment, you be sent a summons to appear at the magistrate’s court. You may need to pay additional costs if this happens.

Contact the business rates team

If you have a question about difficulty paying your business rates that is not answered on this page, you can contact us for help.