Online orders

We are currently experiencing difficulties with receiving orders for our products and services. This issue may cause delays in processing your orders.

We are working to resolve the problem as quickly as possible. We apologise for any inconvenience caused.

Report a pothole on the road

We have adopted a risk based approach to determine whether to take action and what action to take. 

The level of risk from a pothole depends on: 

  • its depth 
  • its surface area
  • safety of road users 
  • location and usage of the road

What we need to know

Help us locate the problem quicker by providing:

  • images (if safe to do so)
  • your name and contact details
  • approximate size of the pothole
  • description of its location, including any landmarks

Click the location of the pothole on the map to report it.

You must have an email address to use the online reporting system (FixMyStreet)

Report now

How we'll keep you updated

When the issue or defect has been assessed we will update the online report and send you an email.