Highways Services Policy

All staff employed by the Service understand their respective roles and responsibilities, and through the Competency Matrix and Training Plan, development needs are embedded in individuals’ Personal Development Plans.

This policy is approved by Cabinet and reviewed annually. The four individual service policies are reviewed periodically, approved by the Cabinet Member and embedded in the relevant business plans for each service area. The Service Statements arising from the annual business planning and approval process are reviewed and approved by the Operational Management Board.

The annual business plans are approved by the Strategic Board and Cabinet Member.