Consumer advice

Citizens Advice

The Citizens Advice consumer service is free.

The services gives confidential and impartial advice on consumer issues including:

  • goods that are faulty, not fit for their purpose, or described incorrectly
  • services that have not been carried out with reasonable care and within a reasonable time or for an acceptable price
  • what to do if you think you have been scammed

Contact the Citizens Advice consumer helpline:

For further information visit: Citizens Advice website

Report a fraud or scam