We will be texting or emailing residents who are late paying their Council Tax. This communication is genuine but if you’d like reassurance you can log in to check your online account or pay online. There is no need to contact us if you've already paid.

Challenge your Council Tax band

Valuation Office Agency

The Council Tax band of your properly is allocated by the Valuation Office Agency (VOA), who are responsible for ensuring that all properties are placed in the correct band.

Appealing your band

If you are concerned that your property band is incorrect you can find out more information about appealing your band on GOV.UK. You will need to present evidence to support your appeal, showing that a major change has been made to the property or local area, or find examples of similar properties with a different band.

If you appeal your band you must continue to pay your Council Tax while the appeal is in progress.

This video from the Valuation Office Agency explains what evidence taxpayers need to provide when making a challenge:

Contents

Texts and emails from us about late payments

Challenge your Council Tax band

Valuation Office Agency

Appealing your band