Some emails being received by residents about late payments are not from the council. If you're unsure, you can check your online account, pay online or contact us. Learn more about these types of emails at National Cyber security.

Homeless or at risk of losing your home

Apply for homelessness assistance

If your circumstances mean you are at an immediate risk of homelessness within 56 days or less (or you currently have nowhere to live) contact us.

The sooner you make us aware of your housing situation, the more likely we are to be able to assist you.