Household Waste Collection Policy for Southern Buckinghamshire

Policy 18 - Collect and return service

Our collect and return service is available to residents with a disability or mobility problem where no one else in the household is able to take the containers to the normal collection point (see Policy 10). The collection crews will collect the container from an agreed storage point, empty the container and return them back to the agreed storage point.

The containers must be easily accessible for the crews, visible from the collection road, gates left unlocked where necessary and the crew should be easily able to manoeuvre the bins from the property. The decision of where to place the containers will be based on ease of collection and usage of the containers and not based on street scene aesthetics. Please ensure there are no overhanging branches or shrubs as crews may be collecting in the dark. Dogs or other potentially dangerous animals must not be roaming free on the property on collection day. Wherever possible the bins will be stored at the front of the property to enable easy collection, or at the rear if the collection road is situated at the rear of the property. All containers must be kept in the same location.

Checks may be carried out by the council every two years on the resident’s suitability for the collection and evidence requested from the householder. Any change in circumstance must be notified to the council as soon as possible.