Contact the public transport team about a bus service
Most bus companies in Buckinghamshire are run commercially by bus companies and do not have a contract with us.
We have no powers over the:
- day to day quality of these services
If you are unhappy with a service then you'll need to contact the bus company.
If you're unhappy with the bus companies response
If the bus company does not resolve your complaint, you can ask for an independent review by contacting Bus Users UK.
Report a problem with a bus stop
You can report a problem at a bus stop.
Buses contracted by us
Legislation allows us to subsidise buses at our discretion that:
- can not run at a profit
- are seen to be socially necessary for the community.
Contracted services are run by various bus operators but we do not:
- run services
- own the buses
- employ the drivers
In many cases, only part of a service is contracted. You can tell if a service is contracted by checking the timetable.