Important changes to bin collections in the south of the county

Letters will be arriving by post this week and next to residents living in the former Chiltern, South Bucks and Wycombe district areas explaining the upcoming new bin collection day schedules and improvements to the recycling and waste service.

Buckinghamshire Council and waste contractor, Veolia, are making some vital improvements to bin collection rounds in the former Chiltern, South Bucks and Wycombe district areas. As a result, most residents are likely to have a change of bin collection day from the week commencing Monday 9 May.

Residents should look out for a letter from Buckinghamshire Council, expected to arrive in the post between 21 April and 27 April. The letter explains the upcoming new bin collection schedules and the improvements to the recycling and waste service. It will also contain a new bin collection calendar to help illustrate the changes and provide further detail on the improved recycling and waste service.

Some properties will experience an extended period between collections as the new bin day schedules are introduced. These properties have been provided with an additional one-off collection taking place the week commencing Monday 2 May.

Please read these letters and calendars carefully and take note of any changes to the bin collection day including whether you have an additional one-off collection. Please also note that collection times may also vary due to route changes, so please make sure bins are left out by 6:30am on the relevant day.

The new collection rounds have been optimised to increase efficiency, be more resilient, and help future-proof the service by taking into account new housing developments in the south of the county. The changes will make sure a punctual, reliable, and consistent service is provided for all residents by allowing for better allocation of resources which in turn will help balance the workload of the collection crews. They have also enabled new benefits such as kerbside collection services for small electrical items, textiles and batteries to be introduced.

The frequency of household collections will not change; with recycling and general rubbish collected on alternate weeks, and food recycling collected weekly.

Councillor Peter Strachan, Cabinet Member for Environment and Climate Change said:

"Last year Buckinghamshire Council, with waste contractor, Veolia, invested in a new state-of-the-art vehicle fleet to increase round capacity and fuel efficiency. The next stage of ongoing improvements is the redesigning of residents’ bin collection rounds to future-proof the service as the number of new homes in the county grows.

“We know that these bin collection changes may cause some small disruption in the short term as residents and crews get used to the new bin collection days. We will be supporting residents across the southern areas to ensure they have all the information they need and that the changes go through smoothly.

“I would like to encourage residents to please read your letters and calendars carefully, so you are aware and ready for the upcoming changes coming into effect from Monday 9 May.”

Further information in the form of FAQs can be found on the reverse of the letter or you can find out more on our website.

Example new bin collection letter landing on doormat