Alternative arrangements during the festive period

Some of our arrangements change over the festive period. Please see below for revised waste and recycling collection arrangements and bus timetables.

Changes to services


We are closed on bank holidays including:

  • Monday 27 December
  • Tuesday 28 December
  • Monday 3 January

If there is an emergency and it's not a matter for the emergency services (999), you can still call us out of hours on 0800 999 7677.

Emergencies could include:

Housing emergencies

If you have a housing related emergency and need to speak to someone out of hours, please contact us.

  • For the Aylesbury and Wycombe areas please call 0800 999 7677- follow the prompts to speak to one of our officers for advice and assistance.
  • For the Chiltern and South Bucks areas please call 0207 093 6443 - your details will be taken and passed to an out of hours duty officer to call you to further discuss your situation and offer appropriate advice and assistance.

Reporting a problem on roads and pavements

Call us to report flooding or a problem on roads and pavements that you feel is unsafe and needs to be dealt with as an emergency. Contact our transport out of hours team on 01296 486 630.