Tell us about a change in circumstances

If you get help from us to pay your rent, you must tell us if your circumstances change.

The help you get from us could include:

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We may ask to see proof of any changes. We accept scanned copies or photographs attached to an email.

Changes you must tell us about

You must tell us about a:

You must let us know about a change in income for:

This may include:

your earnings going up or down
getting a benefit you have not claimed before, or changes to your pension or tax credits
losing a benefit you claim
changes to the amount of benefits you claim
getting an occupational or private pension
changes to the amount you get from an occupational or private pension
your Income Support or Jobseeker's Allowance ends

If you get Housing Benefit and move house, but still stay in Buckinghamshire, you must tell us about your change of address within 1 month.

If you do not do this, your Housing Benefit may end and you will have to claim Universal Credit instead.

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We need to know about changes in your circumstances so that we can pay you the right amount in benefits.

If we pay you too much in benefits, you will need to give us the money back.

If we owe you money in benefits, we need to know as soon as possible because we may not be able to backdate your payments.

You must tell us within 1 month of any changes or you may lose your benefits.

If you have a question about changes in your circumstances that is not answered on this page, you can contact us for help.