Business rate relief and debt advice

We will continue to bill normally for the provision of goods and services. However, the raising of some invoices may be delayed in light of recent coronavirus announcements.

We will do our best to support residents who find themselves in financial hardship through this period. If you find you are unable to afford your service or goods, please contact [email protected]

All queries will be looked into by the relevant service area, and they will contact you to see how they can help. We will also work with you to discuss repayment plans.

Many organisations offer free confidential advice to customers to help them prioritise their debt, and some of these organisations can also arrange payment plans with creditors.

Trustworthy organisations include:

• Citizens Advice Bureau Call: 0844 826 9713.
• National Debt Helpline Call: 0121 410 6230
• Consumer Credit Counselling Service Call: 0800 138 1111
• Business Debt Line Call: 0800 197 6026
• Age UK Call: 0800 169 6565