FAQs - Transport places

The safest way to help stop the spread of Coronavirus is for a child to be cared for at home.

However, if you are unable to arrange for your child to be cared for at home and have not already made arrangements, please speak with your child’s school in the first instance to check that they would expect your child to be able to continue attending.

The safest way to help stop the spread of Coronavirus is for your child to remain being cared for at home.

However, if you are unable to arrange for your child to be cared for at home and would like them to take up a continuing place, please speak with your child’s school in the first instance to check that they would expect your child to be able to continue attending.

  • If your child usually uses Council-provided school transport, the school will liaise with us about their transport and we will contact you to confirm whether there are any changes to usual timings or pick up point.
  • If your child usually uses a commercial school transport service or another service that is not available due to the outbreak, you should arrange to take your child to school yourself.

The safest way to help stop the spread of Coronavirus is for a child to be cared for at home. If care at home is not possible, we would encourage as many parents and carers as possible to take their children to and from school, as this also helps to reduce contact and stop the spread of the virus.

Where these options are not available and your child usually travels on a service provided by the Council, we will aim to keep those services running during the school closure period. We will run buses on the same routes and times, unless we inform you otherwise.

The latest information on bus timetables and transport is on our website.

Commercial private sector bus companies work independently of the Council, and will be taking their own difficult decisions on whether or not they are able to keep their buses running in light of the outbreak. It is likely that most routes will be unable to keep running because of the very low numbers of children travelling, as well as staffing problems.

Commercial operators will notify parents directly if any of their routes will stop running.

The safest way to help stop the spread of Coronavirus is for a child to be cared for at home. If care at home is not possible, we would encourage as many parents and carers as possible to take their children to and from school, as this also helps to reduce contact and stop the spread of the virus.

Yes. However, the safest way to help stop the spread of coronavirus is for a child to be cared for at home. If care at home is not possible, we would encourage as many parents and carers as possible to take their children to and from school, as this also helps to reduce contact and stop the spread of the virus.

To support parents who can take their eligible SEND students to and from school, we will pay the normal mileage rate of 45p per mile for 4 ways each day (i.e. a round trip twice a day), during this period of disruption.

Where it is not possible for you to take your child to school, we will continue to provide transport for your child as usual.

If you would like to claim a mileage payment from the Council, please contact us using our Contact Us form. Otherwise your current home to school transport will continue as usual over the current school closure period

If schools which remain open need to change their hours (to allow for thorough cleaning, for instance) is there flexibility in the delivery of school transport?

Any flexibility for school transport will depend on our suppliers’ capacity and existing commitments. We hope that our suppliers will support us where possible with any timing changes, but are unable to enforce this as they may have other schools that they are serving, or operate set driver and PA availability hours.

Schools will notify the Council of any change in hours and transport requirements and will then work with suppliers to try and where ever possible to accommodate changes.

What support is being given to school transport operators and drivers during the school closure period?

We understand that this is a difficult and uncertain time for everyone. To help support our transport operators we are paying them throughout this disruption period at their normal payment levels. This retainer payment is on the basis that operators continue to pay their drivers in full, are available to support emergency relief efforts through the redeployment of vehicles, and are able to immediately resume transport services once schools/day centres re-open.