Changes to our services

While we deal with the current outbreak of Covid-19, some council services may be affected. The most up-to-date information on each area is below:

Local Emergency Support

If you live in Buckinghamshire you might be able to apply for Local Emergency Support. This is intended to cover urgent short-term emergencies (i.e. no immediate food, no heating or lighting).

Schools

School transport

Free school meal voucher scheme

Measures have been put into place to ensure children eligible for free school meals can continue to access meals while schools remain closed.

Adult Social Care

As the impact of Coronavirus increases, we may need to make some temporary changes to some services. This is so we can protect people from infection and use our staff and resources where they are most needed.

Visit the Adult Day Service provision update page for the current situation.

Registration Service

Transport

Latest on public transport including buses and concessionary passes

Libraries

Buckinghamshire’s libraries are adapting quickly to this changing situation. We have closed our libraries following the government’s instruction to us all to stay at home, but you can still access our fantastic library service and borrow books, magazines and newspapers online.

We hope to re-open some of our libraries as local community hubs to provide assistance and support to vulnerable residents. More information on this will follow in due course.

Waste services (all areas)

Waste services are currently operating with a reduced number of staff. We are working hard to minimise any disruption and will prioritise refuse collections, food waste collections and clinical waste collections.

Household Recycling Centres are closed until further notice.

Visit the waste services status page for full details of the changes

Car parks and on-street parking

All Council car parks will be free from now on. This will help support key workers and residents, particularly where on street parking is limited. All onstreet parking restrictions including limited waiting and pay and display have also been relaxed. Residents are asked to park sensibly and safely and observe social distancing. Please avoid causing any obstruction to other traffic or pedestrians.

Country parks

All county parks are currently closed in order to enforce social distancing. 

Parks

Parks remain open for exercise but gatherings are not permitted.

Planning and Building Control

Our planning and building control officers are now working remotely. This will have some implications for how we operate. Please see our planning services status page for more information.

Playgrounds

All children’s play areas and playgrounds are closed to enforce social distancing. This also includes sports courts and pitches, outdoor gyms or similar.

Fostering

Fostering Information Events are on hold for the time being. If you were planning to come to our event on Thursday 19 March in Aylesbury we’d like instead to offer you an appointment using either Skype, Facetime or a 1-1 phone call with a member of the fostering recruitment team. They will be happy to give you all the information you would receive at the events and will answer any questions you may have.

We will always need foster carers to come forward and are still here to talk to anyone considering fostering. Please do get in touch with the fostering team.

Visit our fostering pages for more information

Leisure and community centres

All leisure centres and council-operated community centres in Buckinghamshire are closed.

Centre for Buckinghamshire Studies

The centre is now closed to public access for the foreseeable future.

However, we are still open for remote enquiries via [email protected] and 01296 382 587.

Coroners service

The Coroner Service and Court is now closed to the public.  All Inquests due to be heard between Monday, 23 March and Monday, 27 April have been postponed and will be rescheduled.

The Coroner Service continues to operate as normal and can be contacted between 8am and 4pm Monday to Friday on 01494 475505 or via [email protected]

Roads

Short breaks services

Short Breaks services for families are currently closed in order to enforce social distancing.

Visit the short breaks services status page for full details of the closures.

WhizzFizzFest

WhizzFizzFest on 27 June has been cancelled; we will let you know when we have more information about rescheduling this event or refunding tickets.