Changes to our services for residents

If you or someone you know are struggling due to coronavirus please call us on 01296 395000 8.30am to 7pm Monday to Friday.

While we deal with the current outbreak of Covid-19, some council services may be affected. The most up-to-date information on each area is below:

Local Emergency Support

If you live in Buckinghamshire you might be able to apply for local Emergency Support. This is intended to cover urgent short-term emergencies (i.e. no immediate food, no heating or lighting).

Adult Social Care

As the impact of Coronavirus increases, we may need to make some temporary changes to some services. This is so we can protect people from infection and use our staff and resources where they are most needed.

Visit the Adult Day Service provision update page for the current situation.

Bin collection, recycling and waste

Waste services (all areas)

From 1 October, our recycling centres switched to winter opening hours. This means they will now be open from 9am to 4pm.

For more information about opening hours and coronavirus guidance please visit our household recycling centres webpage.

Births, deaths, marriages and civil-partnerships

Coroner's service

The Coroner's Court will only be open for inquests listed on the forthcoming inquest list. At all other times it will be closed to the public.

If you're attending an inquest, you'll need to confirm this with the Coroner’s Office no later than 12 noon the day before an inquest by:

The Coroner's Office remains accessible for all other services by email or telephone during normal office hours. For more information, see the Coroners Service page.

Funerals

In light of the seriousness of the situation, we are asking that you limit the number of immediate family attending to as few as possible with no more than thirty.

For more information, see the funerals service page.

Registration Service

Most registration services are now available. These are by appointment only.

Full details of the changes can be found on the registration service updates page.

Care for children and families

Family Support Service - family centres

As they cannot be accommodated under the current social distancing restrictions, we are not yet able to confirm when universal and drop-in sessions will restart at family centres.

We will update the Buckinghamshire Family Information Service and Buckinghamshire Council websites when we have more information.

Fostering

Fostering Information Events are on hold for the time being.

We will always need foster carers to come forward and are still here to talk to anyone considering fostering. Please do get in touch with the fostering team.

Visit our fostering pages for more information

NHS children and young people's community services

Buckinghamshire Healthcare NHS Trust has made a number of temporary changes to their children and young people’s services.

Short breaks services

A limited service range of daytime short breaks that comply with government guidance for Personal Protective Equipment and social distancing is being offered to children and families deemed by Children’s Social Care to be at the greatest need.

Visit the short breaks services status page for further details.

Community

Staying Safe this Halloween

Reduce the risk for you, your children and others this season whilst still having fun, by reading our Quick guide for staying safe this Halloween.

Cemeteries

Cemeteries maintained by Buckinghamshire Council are remaining open for the time being.

Current guidance about visiting a cemetery.

Nuisance complaints

Guidance about what constitutes a nuisance in the current situation

Culture and tourism

Black Park, Langley Park and Denham Country Park parks have now reopened. Visit the Country Parks page for information about opening times, facilities available and restrictions currently in place.

Country parks

Parks

Our outdoor game areas and tennis courts are now open to use for exercise. See the Outdoor Games Areas page for details of parks with these facilities.

Environment

Public rights of way

The restrictions on movement announced by the government now apply to public rights of way and the countryside access network.

Health, wellbeing and sports

Leisure and community centres

Facilities at public leisure centres across Buckinghamshire have begun a phased programme of reopening. Please visit the website for your local leisure centre for all the very latest information.

While eight leisure centres are reopening, Chesham and Chalfont St Peter will remain temporarily closed so major refurbishments and improvements to facilities can take place. Members of those two centres will still be able to use the facilities at Amersham, as well as at other Everyone Active facilities at centres across Dacorum, Slough, Aylesbury and Three Rivers, while the works take place.

Leisure operators are also contacting clubs and other groups about the best ways to resume their activities.

Libraries

Most of our libraries have reopened with reduced hours and safety measures in place. Find out more about visiting a library during coronavirus.

The reservation service is now available again.

For information about your local library’s opening hours, visit our 'Information about your local library' webpage. If you would prefer not to visit a library in person you can use our eLibrary to borrow books, magazines and newspapers online.

Parking

Planning and building control

Our planning and building control officers are now working remotely. This will have some implications for how we operate. Please see our planning services status page for more information.

Schools and learning

Free school meal voucher scheme

Measures have been put into place to ensure children eligible for free school meals can continue to access meals while schools remain closed.

Schools

School transport

Transport

Latest on public transport including buses and concessionary passes