Changes to our services for residents

If you or someone you know are struggling due to coronavirus please call us on 01296 395000 8.30am to 7pm Monday to Friday.

While we deal with the current outbreak of Covid-19, some council services may be affected. The most up-to-date information on each area is below:

Local Emergency Support

If you live in Buckinghamshire you might be able to apply for Local Emergency Support. This is intended to cover urgent short-term emergencies (i.e. no immediate food, no heating or lighting).

Schools

School transport

Free school meal voucher scheme

Measures have been put into place to ensure children eligible for free school meals can continue to access meals while schools remain closed.

Adult Social Care

As the impact of Coronavirus increases, we may need to make some temporary changes to some services. This is so we can protect people from infection and use our staff and resources where they are most needed.

Visit the Adult Day Service provision update page for the current situation.

Funerals

In light of the seriousness of the situation, we are asking that you limit the number of immediate family attending to as few as possible with no more than ten. See the funerals service page for more information.

Registration Service

Cemeteries

Cemeteries maintained by Buckinghamshire Council are remaining open for the time being but see our 'visiting a cemetery' page for the current information.

Coroner's service

For the period up to and including 1 July 2020, the Coroner's Court will only be open for inquests listed on the forthcoming inquest list. At all other times it will be closed to the public.

If you're attending an inquest, you'll need to confirm this with the Coroner’s Office no later than 12 noon the day before an inquest by:

The Coroner's Office remains accessible for all other services by email or telephone during normal office hours. For more information, see the Coroners Service page.

Transport

Latest on public transport including buses and concessionary passes

Libraries

Buckinghamshire’s libraries are adapting quickly to this changing situation. We have closed our libraries but you can still access our fantastic library service and borrow books, magazines and newspapers online.

Waste services (all areas)

Due to the developing situation and latest advice regarding COVID-19,  waste services are currently operating with a reduced number of staff. We are working hard to minimise any disruption and will prioritise refuse and clinical waste collections.

Visit the waste services status page for full details of the changes

Car parks and on-street parking

All Council car parks will be free from now on. This will help support key workers and residents, particularly where on street parking is limited. All onstreet parking restrictions including limited waiting and pay and display have also been relaxed. Residents are asked to park sensibly and safely and observe social distancing. Please avoid causing any obstruction to other traffic or pedestrians.

Country parks

Black Park, Langley Park and Denham Country Park parks have now reopened. Visit the Country Parks page for information about opening times, facilities available and restrictions currently in place.

Parks

Our outdoor game areas and tennis courts are now open to use for exercise. See the Outdoor Games Areas page for details of parks with these facilities.

Public rights of way

The restrictions on movement announced by the government now apply to public rights of way and the countryside access network

Planning and Building Control

Our planning and building control officers are now working remotely. This will have some implications for how we operate. Please see our planning services status page for more information.

Playgrounds

All children’s play areas and playgrounds are closed to enforce social distancing. This also includes sports courts and pitches, outdoor gyms or similar.

Fostering

Fostering Information Events are on hold for the time being.

We will always need foster carers to come forward and are still here to talk to anyone considering fostering. Please do get in touch with the fostering team.

Visit our fostering pages for more information

Leisure and community centres

All leisure centres and council-operated community centres in Buckinghamshire are closed.

Centre for Buckinghamshire Studies

The centre is closed to public access for the foreseeable future.

However, we are still open for remote enquiries via [email protected] and 01296 382 587.

NHS children and young people's community services

Buckinghamshire Healthcare NHS Trust has made a number of temporary changes to their children and young people’s services.

Roads

Short breaks services

A limited service range of daytime short breaks that comply with government guidance for Personal Protective Equipment and social distancing is being offered to children and families deemed by Children’s Social Care to be at the greatest need.

Visit the short breaks services status page for further details .

WhizzFizzFest

WhizzFizzFest on 27 June has been cancelled; we will let you know when we have more information about rescheduling this event or refunding tickets.

Nuisance complaints

Guidance about what constitutes a nuisance in the current situation