Test and Trace Support Payment

From 28 September 2020, those self-isolating will be entitled to a Test and Trace Support Payment of £500 if they:

  • Have been told to stay at home and self-isolate by NHS Test and Trace, either because they have tested positive for coronavirus or have recently been in close contact with someone who has tested positive
  • Are employed or self-employed
  • Are unable to work from home and will lose income as a result
  • Are currently receiving:
    • Universal Credit
    • Working Tax Credit
    • Income-based Employment and Support Allowance
    • Income-based Jobseeker’s Allowance
    • Income Support
    • Housing Benefit and/or;
    • Pension Credit

The Test and Trace Support Payment is designed to support people on low incomes who will lose income as a result of self-isolating. It is also designed to encourage people to get tested if they have symptoms. Getting tested and self-isolating are important to help stop the transmission of coronavirus and avoid further economic and social restrictions.

The scheme will last until 31 January 2021.

Eligible individuals can make a claim up to 14 days after their period of self-isolation ends. Applications cannot be accepted after this date. For example, a person who is instructed by NHS Test and Trace to self-isolate until 15th October must apply for the Test and Trace Support Payment by 29th October.


You will not be eligible for the scheme if you:

  • Are quarantining after travelling abroad (unless you test positive during the 14-day quarantine period).
  • Continue to receive full wages while you self-isolate.
  • Can work from home during a period of self-isolation.
  • Are no longer required to self-isolate i.e. your period of self-isolation ended before the Self-Isolation Payment Scheme launched (28 September 2020).
  • Have not received a notification from NHS Test and Trace telling you to self-isolate.


If you believe that you are eligible for this payment you should make an application.

Apply for test and trace support payment

If you are unable, for whatever reason, to apply online please contact us on: