Report a food safety or hygiene issue

You should contact us if you experience a food problem in a restaurant, food shop or with food ordered online.

You can report:

  • suspected food poisoning
  • a foreign object in your food
  • dirty premises
  • poor hand hygiene
  • poor food handling
  • food with visible signs of mould or decay
  • food sold past its use-by date
  • unavailable or incorrect allergen information

If you believe you are suffering food poisoning you should visit your doctor as soon as possible. They can give you advice and may arrange some tests. The only way to confirm that you do have food poisoning is by giving a stool sample to your GP.

To report an issue, choose your local area:

Food hygiene ratings

To view the hygiene rating of a food business see Check food hygiene ratings.