Replace a lost, stolen or damaged bus pass

There is a £15 fee to replace bus passes that have been:

  • lost
  • stolen
  • damaged

To get a replacement bus pass, you will need to complete and return the replacement pass form (DOCX, 15 KB).

If your pass has been stolen and you have a crime number from the police then this fee will be waived.

Contact the bus pass team

Telephone: 01296 674 747
Email: [email protected]

Buckinghamshire Council
Bus Pass Team
Walton Street Offices
Walton St
Aylesbury HP20 1UA