Homeless or at risk of losing your home

If you're eligible we'll carry out an assessment of your circumstances if you are homeless or threatened with homelessness within 56 days.

This will help identify what has caused your current situation.

We'll assess what your housing needs are and any support needs you may have in order to gain suitable accommodation.

This usually involves a face to face interview with a housing officer. Assessments are sometimes done over the phone.

You'll be asked to provide certain documents, such as wage slips, proof of benefits and evidence of medical needs.

Once the assessment is complete we can create a personal housing plan for you.

We'll work with you to develop a personalised housing plan which will include the actions to be taken by us and by you to try to prevent or relieve your homelessness.

If you don't think the decision we've made about your situation or the housing accommodation you've been offered is correct, you can ask us to review that decision.

If you are at risk of losing your accommodation within 56 days or less and/or have 1 month or more rent arrears, P3 Charity's Housing Support service may be able to support you. This free service is provided across the whole Buckinghamshire Council area and is run by an independent charity.

Telephone: freephone number: 0808 164 1810

Complete an online referral form

• Shelter can provide advice on housing and homelessness
• National Homelessness Advice Service [NHAS]